UK Standard Delivery information
We offer free UK standard parcel courier delivery on orders of £75.00 or over not including VAT to mainland U.K. addresses, however a surcharge will be applied to some Scotland addresses & off shore Islands. Please feel free to phone for a quote for delivery charges & to place orders for delivery in these areas.*Please note that UK standard delivery is Monday to Friday between 9.00 AM & 4.00 PM if you have restricted delivery times then see below for non-standard options. Customer notes requesting specific delivery times or dispatch days will be ignored, these requirements should be discussed by phone with our operatives!
If you have any non-standard delivery requirements, specifically Same day dispatch, Booking in, Timed delivery or restricted delivery times, Specific vehicle sizes, Saturday delivery, or anything else that is not our standard dispatch within 5 working days then you must place your order by phone and discuss the options with our operative!
Please note: Delivery notification & tracking details will be sent by the courier by email if you have provided this detail to us correctly.
UK Standard Delivery charges
Order value under £75.00 before VAT, shipping = £6.95 + VAT
Order value of £75..00 & over before VAT, shipping = FREE.
Regional surcharges will apply as above please ask for details.
UK standard deliveries are usually packed & dispatched within 3 - 5 full working days after order throughout the UK (not including weekends or bank holidays), this may be extended during busy periods & national holidays. Orders placed after 12:00 PM will be classed as received on the following working day. Orders placed during the weekend will be classed as received on the following working day.
Standard delivery orders when dispatched are shipped on a 24 hour service (this does not include weekends or bank holidays and is a non-guaranteed service).
If your order is not stocked or unavailable for dispatch within the above period, we will advise you giving you a date where possible for the availability of the goods.
*All deliveries are on a signature required service; if the buyer requests items to be left in a specified or unspecified safe place without a signature then this is done so entirely at the buyers risk. we will pass the request to our courier for consideration but cannot guarantee that it will be done as it is at the discretion of the couriers driver to validate the safety of the area. No replacements or refunds will be offered for missing items if you have requested items to be left without signature & we accept no liability for these items. * (See COVID statement on front page regarding signatures)*
*Delivery services offered by the courier are non-guaranteed and may be subject to delay.
*UK Premium delivery service
*If you require a same day dispatch with a next day, timed or Saturday service please call for a price on 01782 410391 & place your order by phone! Next day, timed & Saturday delivery is subject to stock availability / area and must be ordered by 12:00 PM (these services are not available at weekends)
If your order is not stocked or unavailable for dispatch, we will advise you giving you a date where possible for the availability of the goods.
Please inspect your goods immediately on delivery; no claims with regard to damage items can be made after our courier has left the delivery address, unless signed for as damaged on delivery.
*Priority delivery services offered by the courier are non-guaranteed and may be subject to delay due to circumstances beyond control. No compensation will be paid for late delivery once the order has been dispatched.
Last updated 13/11/2020
Registration in England - No 6425597
Registered Office: PO Box 165 Winton House Stoke on Trent ST4 2RN
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